Antique/Heirloom Furniture RestorationInfo | Call 703-838-8452

FAQs

STORE HOURS

1121 King St Alexandria VA 22314

OPEN Everyday  10am to 7pm EST

Tel: 703 838-8452

Email: [email protected]


PARKING

The closest metered street parking is available along King Street and North Fayette Street.

Free street parking on Sundays and state holidays.

For more details, click here Where to Park in Old Town Alexandria


HOLIDAY SCHEDULED CLOSING

Jan       New Year’s Day

May     Memorial Day

July      Independence Day

Nov     Thanksgiving Day

Dec      Christmas Day


REPAIRS/RESTORATION

Lead Time

  • ¹ The average lead time for repairs/restoration work is 60 days.
  • ² Chair repairs can usually be completed within 30 days from pickup/drop off date.
  • ³ Upholstery work only can usually be completed within 2 weeks or earlier.

We currently do not perform work inside your home. We can arrange for your furniture to be picked up and delivered back to you.

 

Deposit Requirements

We will require a non-refundable deposit of 50% on the contract cost when you sign this agreement. The balance 50% will be due when the restored furniture has been delivered, inspected, and satisfactorily accepted by Client.

 

Pickup & Delivery Fee

We charge a one-time pickup/delivery fee of $150. You may wish to save costs by bringing your furniture to our store. Please call 703-838-8452 to let us know you are coming . We want to make sure we are present when you arrive.

 


FURNITURE & BULK ITEMS

Furniture orders are subject to availability and may require a lead time to build. We can provide an estimated delivery date before you place an order. Most furniture orders can be customized. Our craftsman will work closely with you. Shipping is available in the United States and worldwide. If you have any questions, please call us at 703 838-8452 or email [email protected]


CONSIGNMENT SALES

We appreciate your interest and trust to leave your pieces with us. We currently do not accept consignments for re-sale in our store. 


SOURCE OF WOOD

Our wood and wood products are sourced, milled, finished, designed, and crafted in the U.S.A. Click here for a more extensive list of our wood.


E-COMMERCE CHECKOUT

SHIPPING: click here for a detailed explanation of our shipping process.


RETURNS

KITCHEN, ACCENTS, ACCESSORIES, WOOD ART: click here for a detailed explanation of our returns policy.

FURNITURE, FLOORING, MILLWORK: click here for a detailed explanation of our deposit requirements, cancellation, returns, and refund policy.

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